Retailers & Distributors

Maplin Trials iSmash Partnership

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Technology retailer Maplin hopes to boost its services proposition through a partnership with iSmash, a device repair specialist backed by Carphone Warehouse co-founder David Ross.

MaplinAn initial 6 month pilot has 3 Maplin stores-- St Paul's, Monument and Stevenage-- host iSmash concessions, before eventual rollout across the retailer's 200-store portfolio should it prove a success.

“We are constantly looking to expand our services proposition, as we look to create a customer journey that supports those who shop with us all the way from pre-purchase and consideration to after sales support," Maplin CEO Oliver Meakin says. “Following the nationwide launch of our Free Smart Home Survey, a new and unique service in the UK, this exciting new partnership with iSmash will provide first-rate tech repairs for our customers in store.”


Dixons Carphone Ends US Sprint Joint Venture

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Dixons Carphone announces an end to its US joint venture with mobile network Sprint after less than 2 years, the result of a "changing US mobile market landscape."

Dixons CarphoneAs a result, Sprint will acquire the Dixon Carphone share of the distribution joint venture. The team up had Dixons Carphone manage a number of Sprint-branded stores in US while providing consultancy services. Instead, the UK retailer plans to concentrate on the rollout of its Honeybee sales software, which is used under white label by the likes of Apple, across the entire Sprint operation.

“We have enjoyed working with Sprint to accelerate their store opening programme over the last 2 years and have developed an estate and a pipeline to help support their ambitious growth plans," Dixons Carphone CEO Andrew Harrison says. "With the significant shift in the US mobile market, now is the right time to transfer these stores to Sprint, and to concentrate on our exciting software business, Honeybee."


Mobiles Lead to Merry Dixons Carphone Christmas

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Dixons Carphone reports strong results for the 2016 Christmas season, with fiscal Q3 2016 (ending 9 January 2017) revenues growing by 5% Y-o-Y thanks to mobile device sales.

Dixons CarphoneThe company also points out TVs and domestic appliances and best sellers, as well as record sales seen during the Black Friday and Boxing Day discount periods.

“I am pleased to be reporting another good Christmas period of growth-- our 5th consecutive year," CEO Sebastian James says. "At a time of significant political uncertainty around the world, it was heartening to see that customers were choosing to enjoy the benefits that new technologies could bring to their lives during this holiday season."


Dixons Carphone Shows Growth Amidst Brexit Concerns

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Dixons Carphone reveals post-EU referendum contingency plans as it announces "record" profit growth of 17% for the fiscal year ending April 2016.

Dixons CarphoneOverall sales for the chain covering Currys, PC World and Carphone Warehouse in the UK, as well as Elkjob and El Giganten in the Nordics and Kotsovolos in Greece, total £9.74 billion, while pre-tax profits reach £447 million, up from £381m a year earlier.

Boosting growth for the retailer in the UK are the Rugby World Cup spurring TV sales and strong demand for fridges and freezers offsetting weak PC sales. Dixons Carphone also found an opportunity in selling technology to other retailers through the Connected World Services division-- a US trial with Sprint revenues reach £152m with 26% growth during the 12-month period.


Dublin to Get First Apple Store?

  • PDF reports Natrium, the consortium behind the acquisition of the Clerys department store in O'Connell Street, Dublin, is trying to convince Apple to rent the location.

Clerys DublinNegotiations have been reportedly going on for "several months," even if Apple is still to confirm whether it will open a first Store in the country. Then again, Apple secrecy covers retail operations as well as devices, meaning it will only officially announce such plans once the outlet is under construction.

Clerys closed down back in June 2015-- a closure deemed controversial by many, not only because the department store was a Dublin fixture for the past 40 years, but also because it led to the loss of 460 jobs. It was bought by Clerys for €29 million after it entered receivership.